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Our Services

Professional Dispute Resolution & ADR Services

We provide structured approaches to mediation, dialogue, negotiation and conflict management designed around the circumstances of each engagement.

Parties in a structured mediation meeting
Service 01

Mediation & Dispute Resolution

Structured processes supported by a neutral third party to help parties communicate, clarify issues and explore possible settlement options.

Potential areas include:

  • Business and commercial disputes
  • Organisational disputes
  • Relationship and interpersonal disputes
  • Community disputes
  • Stakeholder disputes
  • Other appropriate matters
Facilitated dialogue between parties seeking resolution
Service 02

Facilitated Dialogue

We provide structured environments where individuals or groups with different interests and perspectives can engage in meaningful conversation, clarify concerns, improve communication, identify common ground and explore practical next steps.

Service 03

Negotiation Support

Support designed to help parties structure difficult conversations, clarify issues and explore workable options.

Service 04

Conflict Management & Early Intervention

We help organisations and stakeholders identify emerging tensions, understand issues and explore ways of managing conflict before unnecessary escalation.

Participants in an ADR training and capacity-building session
Service 05

ADR Training & Capacity Building

Learning and capacity-building opportunities relating to Alternative Dispute Resolution, mediation, negotiation, communication and conflict management.

Potential audiences include:

  • Organisations
  • Professional groups
  • Institutions
  • Community leaders
  • Stakeholder groups
Community members taking part in a stakeholder dialogue
Service 06

Community & Stakeholder Dialogue

Structured dialogue processes that allow stakeholders to listen, communicate concerns, explore common ground and identify practical areas of cooperation.

Institutional engagement between organisational stakeholders
Service 07

Institutional & Organisational Conflict Support

Structured support for disputes involving:

  • Employees
  • Management
  • Stakeholders
  • Partners
  • Institutional relationships
Service 08

Conflict Assessment & Resolution Strategy

A structured approach to understanding a dispute, identifying relevant stakeholders and considering an appropriate pathway for engagement and resolution.

Process

Our Resolution Process

  1. 01

    Understand the Matter

  2. 02

    Determine the Appropriate Process

  3. 03

    Facilitate Constructive Engagement

  4. 04

    Explore Resolution

  5. 05

    Document Agreed Outcomes

Have a Dispute That Needs a Structured Conversation?

Request a Consultation